1. Quotation Validity
All quotations issued by Coral Switchgear are valid for 30 days from the date of issue unless otherwise specified. Prices and terms may be revised after the validity period without prior notice.
2. Payment Terms
Our standard payment terms are as follows:
- 50% advance payment upon order confirmation.
- 50% balance payment upon completion or before delivery.
Alternative payment arrangements may apply as mutually agreed upon in writing or specified in the contract.
3. Delivery
Delivery schedules are determined by the project scope and will be confirmed upon order acceptance. Coral Switchgear shall not be held responsible for delays arising from circumstances beyond our reasonable control, including material shortages, transportation issues, or force majeure events.
4. Warranty
Products supplied by Coral Switchgear carry a standard warranty of 12 months from the date of delivery or commissioning, whichever occurs earlier, covering manufacturing defects. The warranty excludes damage resulting from misuse, improper handling, unauthorized modifications, or third-party intervention.
5. Design & Drawings
All technical drawings, 3D models, designs, and specifications developed or provided by Coral Switchgear remain our intellectual property unless otherwise agreed in writing. Unauthorized reproduction, distribution, or disclosure of these materials is prohibited.
6. Inspection & Acceptance
Clients may inspect products at our facility before dispatch, subject to prior arrangement. Upon delivery and acceptance at the project site, any defects or discrepancies must be reported in writing within 7 working days.
7. Returns & Cancellations
Custom-manufactured and fabricated products are non-returnable unless otherwise agreed in writing. Order cancellations after confirmation may incur charges based on the materials procured, work completed, and costs incurred up to the cancellation date.
8. Limitation of Liability
Coral Switchgear’s liability for defective products supplied by us is limited to the repair or replacement of the affected items, subject to the applicable warranty terms. We shall not be liable for indirect, incidental, or consequential damages, including operational interruptions or business losses, to the extent permitted by applicable law.
9. Governing Law & Jurisdiction
All disputes arising from transactions with Coral Switchgear shall be governed by the applicable laws of the United Arab Emirates and subject to the jurisdiction of the competent courts of the UAE, unless otherwise agreed in writing.